FAQ > Placing an order

Find all the tips and instructions to carry out the work yourself.

How can I place an order?

In the “PRODUCTS” section, click on the model you have chosen and fill in the request for quotation

Select the version you want: kit to be assembled or already assembled, then select the options you would like to add
Save your contact details and send the quotation

You will receive an automatic reply by email from our sales department or a dealer, followed by your price quotation

You will need to sign the quotation and send it back to us, along with the deposit requested in the quotation

Our bank details are given at the bottom of the quotation

You will then receive an email confirming your order has been received for validation. We will contact you as soon as your order is ready


How can I pay for my order?

You can pay by cheque or bank transfer.

Bank transfer: please give your name and order number with your transfer.
Download the 
CHARGEUR PLUS BANK DETAILS

If you would like to pay in cash at a point of sale, please be aware of the limit of €1,000 for French and international payments.


How long does it take to manufacture the products?

Production deadlines are indicated on the purchase orders. On average, you can expect 6-7 weeks for the mouting kit version, 7-8 weeks for the assemble version.

The deadlines given are just an indication. They can be shortened or extended depending on production. Do not hesitate to contact us for any further information.


 

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